Third Party Providers

Happy New Year! I saw an interesting article today that high-tech vehicles were posing problems to some mechanics.  The mechanics claim that they can’t afford the thousands of dollars that are necessary for them to obtain the specialized diagnostic tools for each auto manufacturer.  The manufacturers are claiming that they’re trying to protect their intellectual [...]

As the year draws to a close

Hopefully, most of you are done with work for the year.  But for those of you about to close end of year, firesale-type deals in the remaining 6 days of the year (the end of the year is even a Thursday, so you don’t have to “work” a weekend if this is your fate), here [...]

This Week on The Web 2009-09-13 (my birthday edition)

It happens to be my birthday weekend and between eating some great food, playing Guitar Hero with my wife and hanging with the family, these are the things that happened around the web this week – maybe you already read about them, maybe you need to again – there were some REALLY great discussions going [...]

License Resale

Vinnie Mirchandani at deal architect pointed out a Ray Wang article on the resale of unused licenses.  My thoughts are in the comments on Ray’s article.  But generally speaking, regardless of what Ray suggests, you can’t do it in the US (or the rest of the Berne Convention countries) under most licenses which have express [...]

Don’t Pay for Enterprise App Maintenance

I completely agree with David Dobrin.  It’s hard to convince people to do it, of course.  But read his logic.  1/200th.  I think that is about the right threshold – it might even be a little low (my life insurance policy is about 1/500th… my car is about 1/166th – but doesn’t take personal injury [...]

The reason I draft language the way I do

How I love xkcd.com The current economic situation is encouraging many organizations to reconsider their current contractual relationships.  Contact me before your opponent does to find out how to make the most of your renegotiations.  The Licensing Handbook Blog is the companion site to the Software Licensing Handbook. Covering licensing topics on a regular basis, [...]

Salesforce.com calls for End of Maintenance

Below is the contents of an internal salesforce.com memo CEO Marc Benioff shared with Vinnie Mirchandani (and posted on his blog: deal architect).  I’m pasting it here for simplicity’s sake and because of the power of the message itself. “For ten years, we’ve been driven by a simple vision: The End of Software.  Now it’s [...]

Internal Business Purposes

How many licenses to your core database software do you own?  I ask about this specific type of license because database software is typically expensive (relatively speaking) and customers license an exact quantity of licenses required based on actual use.  In other words, if you need 5 database servers (or instances), you pay for 5 [...]

Software Licensing Education Series – 400s Track Now Available!

Designed for the busy or on-the-go professional, the Software Licensing Education Series (SLES) is video-based training on the complete gamut of software licensing topics. Presented in a college-course level format, with topics increasing in complexity and building upon prior lessons, the SLES allows an audio-visual learner another way to gain knowledge on licensing topics.  Each [...]

Service Level Examples

Two weeks ago, we started talking about service levels.  Last week, we discussed how to write them and I mentioned that the best way to gain experience was to do it – repeatedly.  I stand by that statement, but if you’ve never done it before or don’t have a lot of experience in writing them, [...]

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