Software as a Service
About six months’ ago, the term SaaS (Software as a Service) seemed to spring from nowhere. Everywhere I turned, every company, contract professional and trade association made mention of SaaS as the latest and greatest software “licensing” methodology. As recently as two days ago, my local paper ran an article the other day [...]
Now Available on Amazon/Borders!
After a long introduction, the Software Licensing Handbookis now globally available at Amazon, Borders and any book store near you by title or ISBN: 978-1430305842. However, I can’t promise you’ll get the lulu.com price via the links from this page. Thank you again to everyone who has supported me in this process!
The [...]
Warranty vs Maintenance
A few years ago, it was very common to find one year warranties on products and maintenance and/or support programs that would pick up where these warranties would leave off. As a result, most IT folks still understand Maintenance to be a paid-for version of a Warranty. Unfortunately, vendors do not see it [...]
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By N2H
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"an invaluable guide to one of the software’s industry’s most maddening and, at times, controversial topics..."
-Rick Chapman, Editor Soft*Letter
"I would endorse Jeff's book. It is so great I wish I wrote it myself!"
-Jim Geisman, Owner Marketshare, Inc. -
